We're here to help you get the most out of skinPulse.
skinPulse uses AI technology to analyze facial images and provide cosmetic insights describing the visible appearance of your skin (e.g., redness, hydration, texture, pores). The analysis is cosmetic only — it is not medical, does not diagnose any condition and is not a substitute for consulting a qualified medical professional.
Yes. We take your privacy seriously.
Photos are transmitted over TLS, stored encrypted at rest (AES-256) on Gigzy's secure servers, used only to deliver your cosmetic analysis, maintain your scan history and verify the quality of the AI output, and are not used to train any third-party AI model. We do not sell or share your personal data for advertising. You can request deletion of your photos and analyses at any time. For full details, please refer to our Privacy Policy.
skinPulse provides informational insights based on visual analysis.
Results may vary and should be used as general guidance only. Users are responsible for how they interpret and use the information provided.
Your subscription is managed through the App Store (iOS) or Google Play (Android). To cancel or change your plan:
Yes. Sign in with the same Apple ID or Google account you used for the original purchase. Your subscription will be restored automatically.
Please try the following steps:
If the issue persists, please contact us using the details below.
No. skinPulse is not a medical tool and does not provide medical advice, diagnosis, or treatment.
The app must not be used for medical decisions. Always consult a qualified healthcare provider for any medical concerns.
Couldn't find the answer you were looking for? Reach out to our support team and we'll get back to you as soon as possible.
Email: support@gigzy.net